My family thought of surprising my little sister who is a huge fan of Angry Birds like the rest of us by buying a set of  Angry Birds Cupcake.  They also thought of giving another set of  Angry Birds Cupcake to my nephew for Christmas.  So, we bought two vouchers from MetroDeal.  

Claiming Frsutrations

My sisters birthday is on November 20 so we texted five days ahead but receive no reply.  We tried calling them but no one answers.  Everyday my brother would call and fail to reach them.  After a month, I decided to take matters into my hands and tweeted  MetroDeal.  They gave me Mitchelle's Sweet Kiss email.  I emailed them immediately and again receive no response.  I tweeted MetroDeal again who asked for my mobile number.  After a week, there was still no news from  Mitchelle's Sweet Kiss.  During the first week of January, I again texted  Mitchelle's Sweet Kiss.  A person replied and asked for our voucher codes.  She said she will forward it in the morning to their office.  Come the next day and the next day after it, still no news.    I then texted again and received a call.  Finally, our reservation was confirmed.   We picked it up during the weekend.

The Angry Birds Cupcakes

After almost two months of waiting, we received a substandard product.  The characters didn't look like Angry Birds.  

Mitchelle's Sweet Kiss lacks the professionalism in handling customers.  I feel the same way with MetroDeal.  What they're doing is also false advertisement by posting attractive photos that are not really theirs.  I don't know how Mitchelle's Sweet Kiss still continues to sell their products.  I would not recommend them.  The savings offered by the voucher is not worth the hassle for their products.  I am very disappointed with the Angry Birds Cupcake.